eBay Introduces AI-Powered Tool to Simplify Listing Process for Sellers
eBay has unveiled a new AI tool designed to streamline the process of listing items for sale on its platform. The image-based listing tool uses artificial intelligence to generate product descriptions from a single photo. Users simply need to take a picture of the item they want to sell, and the AI tool will automatically fill in details such as the title, description, release date, and category. It can even suggest a price and shipping cost. The tool is currently available in the eBay app for iOS users, with plans to expand its availability in the future.
According to eBay, the initial version of the tool, which relied on user-entered titles, received positive feedback. Around 30% of US sellers on the app tried the feature on a daily basis, and over 95% of users who tried it opted to use the AI-generated descriptions. The aim of these AI assistants is to eliminate some of the barriers that prevent people from listing items, particularly for first-time sellers who may feel overwhelmed by the amount of information required.
“This addresses what we call the ‘cold start’ issue, in which first-time sellers can feel overwhelmed with the amount of information required to create a competitive listing,” explained eBay in a blog post. “There’s no need to work through a cold start with AI: as soon as you’re ready to sell, your listing is ready to post.”
As someone who has recently listed items on second-hand websites, I was intrigued by the new tool and decided to test it out. After downloading the app and creating an account, I took a photo of my Hydroflask, a water bottle I use regularly. I then selected the AI-generated option for the description and was impressed with the results. The tool generated two paragraphs of coherent text that accurately described the features and uses of the Hydroflask. It had proper grammar and resembled a professional company description. I would have felt confident using it if I were actually listing the item.
In addition to the image-based listing tool, eBay also announced the introduction of a background-removing tool. With a single click, the tool can remove the background from a photo and replace it with a clean white backdrop. These tools aim to enhance the overall listing experience for sellers and demonstrate eBay’s commitment to incorporating the latest technology into its platform.
Overall, eBay’s AI-powered listing tools offer a convenient and efficient solution for sellers. It is commendable to see an e-commerce giant like eBay adapt its platform to leverage the capabilities of artificial intelligence. The introduction of these tools reflects the company’s dedication to providing a user-friendly experience for both buyers and sellers.