- HR Assist
- Automation and streamlining of repetitive tasks and queries
- Comprehensive training and educational resources through Kore.ai Academy
- Recognized as a leader in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms
1. SmartAssist Use Case: SmartAssist allows customers to ask questions and receive answers from a virtual assistant in real-time. This eliminates the need for customers to wait in line or call customer service, resulting in improved customer satisfaction and more efficient operations.
2. AgentAssist Use Case: AgentAssist helps customer service agents respond to customer inquiries faster and more accurately. By automating and streamlining repetitive tasks, AgentAssist enables agents to focus on more complex customer issues, resulting in improved customer satisfaction.
3. BankAssist Use Case: BankAssist enables banks to provide more personalized and efficient customer service. By leveraging conversational AI, BankAssist allows customers to ask questions and receive answers in real-time, eliminating the need to wait in line or call customer service.
4. HR Assist Use Case: HR Assist enables HR departments to automate and streamline repetitive tasks and queries. This helps HR staff focus on more critical business